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Half the calls to UK passport hotline run by French firm go unanswered
HALF the calls to the UK passport hotline run by a multi-million pound French firm are not being answered. Those who get through face an average wait of 13 minutes before they talk to someone. Tele…

Half the calls to UK passport hotline run by French firm go unanswered

HALF the calls to the UK passport hotline run by a multi-million pound French firm are not being answered. Those who get through face an average wait of 13 minutes before they talk to someone. Tele…